Refund policy
Our Guarantee We want you to love what you ordered. If something isn't right, we're here to make it right.
Returns We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in original packaging.
The following items are not eligible for return:
- Items that have been used or damaged after delivery
- Items returned after the 30-day window
How to Request a Return To start a return, email us at [your email here] with your order number and reason for return. We will respond within 1–2 business days with instructions.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Wrong Items If you received a damaged or incorrect item, contact us within 7 days of delivery at [your email here] with a photo and your order number. We will send a replacement or issue a full refund at no cost to you.
Exchanges We do not offer direct exchanges at this time. If you'd like a different item, please return your original order and place a new one.